General
Dyzle, consisting of Dyzle B.V., Dyzle Services B.V. and Dyzle Operations B.V. (hereinafter “Dyzle”) is committed to protecting your personal data and has created this privacy policy for you to inform you how we handle personal data you provide to us.
You can share this data with us in several ways.
Through our websites: (www.)dyzle.com / (www.)dyzle.nl / (www.)dyzle.eu
Through our (web) portals and mobile applications
Through e-mail
Through telephone contact
Through letter or leaving your business card
Generally speaking, we process your data for the purposes of:
Administrative purposes
Communicating about your inquiries, orders, services and/or invitations
Carrying out or issuing an order, for example to realize installation and use of temperature sensors and associated digital cloud application(s) and/or installation or delivery of products on location
Sending newsletters (if you choose to do so)
Implementing improvements in our organization’s processes and digital applications
Dyzle also has its own interest in being able to conduct commercial activities and may therefore contact you by phone or mail.
When we receive personal data as part of an assignment from our client, we are the Processor of personal data. This data can be variable and since we are not Responsible, it is also not predictable for us in advance. We handle this data as instructed by our client in a Processor Agreement. If you have questions about this type of data, it is best to contact the original party that collected your data (the Responsible Party). This includes all your data used in our (web) portals and mobile applications.
Data we may record
Dyzle uses an information system for relationship management and order processing. In this we may also record data from prospects. Of course, data is also present in our mail applications when we communicate with you in this way.
We may record the following information about you:
Name
Address, including Country
Phone number(s)
Gender
Email (from which any other information may be derived)
Position
Name of the organization where you work, and (NAW and website, industry) details of this organization
If you visit us through our website, your IP address and usage of this website
Data that you provide to us via e-mail will be recorded in our system, you determine.
Dyzle is a Business-to-Business company. To execute orders and send invoices, we naturally also record data from the business partner(s) that they provide us, such as Chamber of Commerce and VAT number. If you have a sole proprietorship, this data may also be considered personal data. We may not be able to perform the job for you if we cannot record this data.
We keep this data for at least as long as required by law. Experiences from our customers and relations show that they appreciate it when we keep their data. We therefore keep them until we receive a deletion request from you.
All personal data is stored within the European Economic Area or in a location that provides at least adequate safeguards, such as by Privacy Shield.
We do not use this data for any purposes other than those already mentioned.
Personal data processed through said website(s)
The aforementioned websites and the parties involved in this website (hosting party, website builder, mail application, applied trackers, Dyzle) may process personal data about you as a result of your use (through visit, use of contact form and possible newsletter subscription) of the services provided.
You should be aware that we are not responsible for the privacy policies of other sites/apps, which can be accessed through a link on our website(s). Your visit to the website and your possible choice to enter data is your given consent for us to process your data for the said purposes.
The said website may process the following personal data:
- Technical data left by your computer and browser when browsing our website
- Records of your actions on our website. We may use trackers and analysis tools (we describe this later in this privacy policy)
- Your name, company name, phone number, email address and message content you enter when using the contact form.
The website/application uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands. The website does not adjust itself based on your visiting behavior.
General contact and communication
When you further contact us or one of our suppliers by phone or e-mail, we record the relevant information surrounding this contact in our e-mail systems, on our network folders and/or our customer management system, including at least your name, in order to handle your contact moment with us. We retain this data until you request deletion in order to respond to your inquiry and for the purposes previously mentioned.
Sharing with others
We only provide your personal data to the following third parties, who are not allowed to share this data with other parties:
- Our partners in delivery of products and services, including resellers and installation companies, only at the level of actual orders
- ICT suppliers (hosting, hardware and software, cloud applications), only to provide, enhance and support our applications
- Our collection agency, when appropriate
- Competent authority, when we are summoned to share the data
- The parties named to analysis tools on our website
Analyze website traffic (and use of cookies)
This website(s) may use “cookies” (text files placed on your computer) and analysis tools (Google Analytics (privacy-friendly) and LinkedIn Widgets). We do this to make the website work and to help analyze how users use the site and to provide relevant news.
We use this information to track how the website is used, to compile reports on website activity, to improve the operation of the website and to offer more targeted relevant general information to visitors. In doing so, we do not analyze your personal behavior. We do not contact you on the basis of analysis tools and do not provide this analysis data to other parties other than those mentioned in this document.
Most browsers (Google Chrome, Internet Explorer, Safari, Firefox) are set to accept cookies by default. You can set your browser to refuse all cookies or to indicate when a cookie is sent. However, some features in this website may then not function correctly.
Secure
Naturally, your personal data is treated and secured with the utmost care. Dyzle thereby adheres in all cases to the applicable laws and regulations.
We advise you not to share (sensitive) (personal) data in your communication with us.
Your rights
You have the right to access, correct or delete personal data we have received from you. You can also object to the processing of your personal data by Dyzle. We may ask you to identify yourself before we can respond to your request. We will respond to your request as quickly as possible. We do, of course, keep the information we are legally obliged to.
Should we process your personal data based on a consent given by you to do so, you always have the right to withdraw this consent.
Questions and complaints
If you have any questions or comments about our privacy policy after reading, please direct them to Dyzle, Transistorstraat 7, 1322 CJ Almere or email: info@dyzle.com.
If you might want to file a complaint, we would also be happy to get in touch with you and help you further. You also always retain the right to file a complaint with the Personal Data Authority.
Changes
Dyzle reserves the right to make changes to its privacy policy. We therefore advise you to check this page regularly to see if any changes have been made. If Dyzle makes a significant change that affects the way Dyzle processes your personal data, we will make this known via our website and newsletter.
Delete data
You can request to have your data deleted . You can fill out the contact form below to do so. An employee of Dyzle will then contact you.