In the pharmaceutical and healthcare industries, it is essential to demonstrate that drugs and vaccines have been stored under proper conditions. This requires not only the availability of data, but also its validation. At Dyzle, we understand this importance and therefore develop all our solutions, such as temperature monitoring, entirely in-house. In this article, we explain our approach.
Data security at Dyzle: Your data in safe hands
Reliable sensors as a basis
Our sensors collect important data such as temperature, door status, humidity and pressure. This information is transmitted to the access point via a WiFi protocol developed by Dyzle. This connection is shielded and does not interfere with other networks. In the exceptional case of no connection, the sensors store the data locally and transmit it as soon as the connection is restored. As a result, data is never lost.
The collected data is sent through the access point and mobile network to a secure APN of Dyzle. They are then processed and stored in the Dyzle EMS system in the cloud. The data is sent in binary format, which makes interception virtually impossible. If it does happen, the information is unreadable. Our latest Sim cards can even automatically switch providers in the event of unstable networks, further increasing reliability.
Software with built-in security
Data security is integrated into the design and production of our online environment. Our developers ensure a solid and uninterrupted data flow, where data remains available for immediate use for long periods of time and is protected from unauthorized access. In storage, data is anonymous and non-readable; contextual information is added only within the secure environment.
For the use of our online environment, we have taken measures to prevent unauthorized use. Each user is uniquely identified by email address, with strict password policies and proactive blocking after multiple failed login attempts. The use of two-factor authentication is also possible. In addition, our temperature monitoring meets the FDA requirements of 21 CFR part 11, which is especially important for pharmaceutical companies doing business with the United States.
Dyzle proactively monitors various parameters to ensure the performance of our sensors and online environment. This allows us to take timely action and prevent any inconveniences to customers, a service that is unique in our industry.
The Dyzle data center: your data safely stored
Our data storage acts as a safe harbor for the collected data. Once stored in our database, temperature data is virtually indestructible. Our hosting partner leads the way in data security and backup strategies and is ISO 27001 certified, the standard for information security. This ensures proper security management of personnel, physical access and access to systems. There are also controlled measures against risks such as hackers, power outages and fire.
Daily backups are made and stored in two geographically separate data centers. The data and data collected always remain in your ownership; Dyzle ensures availability. For use in the pharmaceutical industry, all of our solutions are structurally qualified or validated to GMP/GDP guidelines. A risk assessment of these standards, including data security, is performed on the solution as a whole; from the hardware to the data storage to the end user. As a result, we can guarantee 99.9% uptime of our solutions. In addition, no sample has ever been lost at Dyzle. With all the measures taken and constant awareness of threats, Dyzle can guarantee data security. It is important to mention that Dyzle does not collect or process privacy-sensitive and/or patient information.
Your benefits at a glance
With Dyzle, you always have secure access to your data, no matter where you are. Transmitted data is completely secure against interception and manipulation, and data loss is prevented by our robust sensors and backup systems. All of our solutions comply with pharmaceutical and healthcare industry guidelines and retention periods. In addition, you can extend your systems with smart links through the Dyzle API to get even more out of your data. Our online environment is hosted in a state-of-the-art data center and continuously proactively monitored by our experts.
Want to know more about the security and capabilities of our solutions? Feel free to contact us for a no-obligation consultation. We are ready to help you.
